Accounts Executive

Account Management: o Manage and maintain a portfolio of clients, ensuring satisfaction and addressing inquiries in a timely manner. o Collaborate with clients to understand their requirements and ensure seamless account operations. • SQL System Support: o Provide technical support and training for SQL-based systems. o Assist clients with system setup, troubleshooting, and optimization. o Analyze data and generate reports using SQL to support client needs. • Client Relationship: o Serve as the primary point of contact for clients, fostering long-term relationships. o Communicate effectively to understand and resolve client issues. • Documentation and Reporting: o Maintain accurate records of client interactions and account activities. o Prepare detailed reports and documentation related to SQL system usage and performance. Requirements • Diploma/Degree in Business Administration, IT, or a related field. • At least 2 years of experience in account management or technical support roles. • Strong knowledge of SQL systems, including querying, reporting, and troubleshooting. • Excellent communication skills, with fluency in Mandarin and English.