Fashion Assistant cum Cashier - Sunway Pyramid

Job scope • Experience operating within a customer service role or environment • Effective selling skills and the ability to drive commercial outcomes • History of successfully participating in and contributing to a team • Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all • Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives • Strong communication and problem-solving skills • Working knowledge of fashion (advantageous) • Knowledge of hair care, body care, fragrance and home categories (advantageous) Responsibility 1. Provide exceptional customer service by engaging with customers and addressing their needs effectively. 2. Utilize effective selling techniques to drive sales and achieve commercial outcomes. 3. Collaborate with team members to ensure a positive and cohesive work environment. 4. Employ empathy in interactions to foster positive relationships and enhance customer experiences. 5. Actively listen to customers and seek to understand their diverse perspectives. 6. Communicate clearly and effectively with customers and colleagues to resolve issues and answer inquiries. 7. Maintain up-to-date knowledge of fashion trends and products, particularly in hair care, body care, fragrance, and home categories. 8. Assist in inventory management and merchandise to support store operations. 9. Continuously seek feedback and adapt to improve service delivery and customer satisfaction.