Salesman

Herbal Product Recommendations

• Provide knowledgeable recommendations on herbal remedies based on patients’ needs or doctor’s prescriptions.
• Educate customers about the benefits and proper use of herbal products in line with TCM principles.

Clinic Maintenance

• Ensure the clinic remains clean, tidy, and organized at all times by performing routine cleaning and maintenance tasks.
• Maintain cleanliness and hygiene of all areas, including consultation rooms, waiting areas, and storage spaces.

Herb Management

• Assist in organizing, labeling, and storing raw herbs in an orderly and systematic manner to ensure easy access for prescriptions.
• Monitor inventory levels of raw herbs and report when restocking is required.

Patient Data Management

• Accurately upload and update patient information in the clinic’s computer system.
• Maintain confidentiality and secure handling of patient records in compliance with data privacy policies.

General Support

• Assist TCM practitioners in daily clinic operations, such as preparing herbs for prescriptions and coordinating with customers for appointments.
• Provide excellent customer service by addressing patient inquiries and offering guidance about clinic services and products.

Experience in TCM Industry

• Minimum education is Secondary Level / SPM
• Candidates with prior experience in the Traditional Chinese Medicine (TCM) (Herbal) field will have an advantage, as familiarity with herbal products, TCM practices, or clinic operations is preferred.

Language Proficiency

• Must be proficient in Mandarin and English to effectively communicate with a diverse group of patients and customers, including Mandarin-speaking individuals.

Computer Skills

• Basic proficiency in computer applications for tasks such as Managing appointments, Organizing Clinic Records, and Uploading Patient data into the clinic's system.

Personal Attributes

• Demonstrates a proactive approach to work with a high level of responsibility and dedication.
• Must be able to work effectively both independently and as part of a team environment.
• Excellent organizational skills and attention to detail are essential.

Working Location :

• SS2 PJ

• EPF, SOCSO
• Bonus
• Annual Leave
• Intensive Training Provided
• A supportive and collaborative work environment
• Opportunities for professional growth and development
• The chance to make a meaningful impact on patients ' lives