Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
We Offer
Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.
On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.
On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.
Key Responsibilities
- Provide first and second-level technical support for hardware, software, and network-related issues.
- Plan, manage, and oversee IT projects, including system upgrades and cross-departmental integrations.
- Ensure prompt resolution of support issues in line with agreed SLAs.
- Log and track support requests in the ticketing system for timely resolution.
- Maintain accurate inventory of IT equipment and software, ensuring compliance with policies.
- Support and administer network devices (switches, routers, firewalls, AP, etc.).
- Collaborate with solution teams, business units, and vendors to address complex technical challenges.
- Perform additional duties as assigned.
Who we are looking for
Education relevant in Information Technology, Computer Science, or a related field.
Experience in IT technical support roles, candidate with experience in Cisco switches and Aruba products is a PLUS.
Technical Skills:
- Proficiency in Windows and Mac operating systems, and Microsoft Office Suite.
- Expertise in network troubleshooting (LAN/WAN, TCP/IP, VPN).
Soft Skills:
- Strong problem-solving and analytical abilities.
- Excellent communication skills, with the ability to simplify technical concepts for non-technical users.
- Team player who can also work independently.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
