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CUSTOMER SERVICE EXECUTIVE

RM 2,800 - RM 3,500 / month

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Customer Support – Handle inquiries via phone, email, or chat.
Issue Resolution – Address complaints and ensure customer satisfaction.
Sales & Retention – Upsell, cross-sell, and maintain customer loyalty.
Data Management – Maintain customer records in CRM software.
Collaboration – Work with sales, marketing, and technical teams.
Process Improvement – Identify issues and suggest solutions.

Job Type: Full-time

Pay: RM2,800.00 - RM3,500.00 per month

Benefits:

  • Dental insurance
  • Flexible schedule
  • Meal provided

Schedule:

  • Afternoon shift
  • Day shift
  • Rotational shift

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Notice Period ?

License/Certification:

  • Driving License ? (Required)

Work Location: In person