Product Technical Support

Job Title: Product Technical SupportJob Responsibilities

• Returned Goods Inspection & Repair
• Inspect and assess returned goods from customers to determine repair feasibility.
• Perform minor repairs to ensure returned goods meet quality standards before restocking or resale.
• Repacking & Quality Control
• Conduct minor repacking of accessories to meet quality and packaging standards.
• Ensure that all items are accurately labeled and organized for inventory management.
• Accessories Department Organization
• Maintain and organize the accessories inventory, ensuring items are stored properly and readily accessible.
• Assist in stock-taking activities and ensure accurate inventory records.
• Collaboration with Procurement Team
• Work closely with the Procurement team to ensure returned goods and accessories meet company and customer standards.
• Coordinate with other departments for efficient workflow and troubleshooting.

Job Requirements

• Qualifications & Experience
• Minimum SPM or equivalent qualification.
• Prior experience in a similar role or in the furniture hardware industry is an advantage.
• Skills & Competencies
• Basic repair and quality inspection skills.
• Strong attention to detail and ability to handle repetitive tasks with precision.
• Good organizational and time management skills.

Job Type: Permanent

Pay: RM2,200.00 - RM2,600.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion

Schedule:

• Day shift
• Fixed shift
• Weekend jobs

Supplemental Pay:

• Overtime pay

Education:

• STM/STPM (Preferred)

Experience:

• Technical Support: 1 year (Preferred)