Clinic Assistant
RM 3,000 - RM 4,000 / Per Mon
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- Great and welcome patients and visitors with a positive attitude
- Manage patient appointments and schedules
- Maintain patient database and medical records
- Collect patient information and process registration
- Respond to patient inquiries regarding services, prices and availability
- Answer and redirect phone calls
- Assist in maintaining a clean and organized clinic reception area and clinic requirements
- Ensure effective communication with doctors, nurses and other staff to ensure the smooth operation of the clinic
- Prepare and maintain reports and documentations
- Payment collection (cash, credit card terminal) and bank in if needed
- To maintain a healthy and professional relationship with customers and company teams
- To participate in marketing and branding activities organized by the Management
- To perform any ad-hoc duties as assigned by the Management.
- Minimum SPM level
- Minimum 1-3 years of related clinic assistant or customer service experience preferred
- Fluent in English & Mandarin
- Experience in a similar customer role, ideally in medical setting
- Ability to handle confidential information in a discreet manner
- Comfortable working with patients of all ages and backgrounds
- Exceptional multitasking and organizational skills
- Knowledge of medical terminology and procedures is a plus
- Company Trip
- Staff Purchase Discount
- PA Insurance
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