Business Development Executive

Position Summary: We are seeking a highly motivated and results-oriented Business Development to lead both client retention and new account acquisition efforts for our professional services division in Malaysia. This role requires a strategic thinker and relentless executor who thrives on delivering measurable results. You will be responsible for managing and growing existing accounts while aggressively expanding our footprint through targeted acquisition of high-value clients. As a driving force in our growth strategy, you will be instrumental in positioning our professional services as the premier choice in the Malaysian market. Key Responsibilities: Account Management and Growth: • Take ownership of a portfolio of existing accounts, fostering relationships with key stakeholders to ensure client retention and satisfaction. • Identify upselling and cross-selling opportunities within existing accounts to maximize revenue potential. • Develop tailored account growth strategies, ensuring a consistent alignment with client needs and business goals. Business Development and Market Expansion: • Aggressively pursue new business opportunities across Malaysia, targeting high-growth industries and untapped markets. • Build and maintain a strong, sustainable sales pipeline through rigorous prospecting, strategic networking, and leveraging existing industry relationships. • Conduct detailed market analysis to anticipate trends, identify competitive advantages, and uncover emerging opportunities. • Design and implement bold, results-driven business plans to dominate market share and exceed revenue objectives. Client Relationship Management: • Build, deepen, and sustain trust-based relationships with senior executives, decision-makers, and influencers. • Act as a strategic advisor by understanding clients’ business challenges and providing customized, value-driven solutions. • Oversee the complete sales lifecycle, ensuring flawless execution from initial contact through deal closure and contract renewal. • Consistently deliver a superior client experience, driving repeat business and referrals. Collaboration and Solution Development: • Collaborate with cross-functional teams—including operations, delivery, and marketing—to create customized solutions that align with client needs and objectives. • Ensure seamless handoffs to delivery teams, maintaining exceptional service standards and driving client satisfaction. • Contribute to marketing initiatives by providing actionable feedback to refine campaigns, case studies, and promotional materials. Market Insights and Reporting: • Analyze and present actionable insights on market trends, competitor activity, and client needs to inform decision-making and refine strategies. • Provide senior leadership with comprehensive, data-driven reports on sales performance, pipeline status, and growth opportunities. Qualifications: • Education: Bachelor’s degree in Engineering, Business, Marketing, or a related field (MBA strongly preferred). • Experience: 5+ years of demonstrated success in business development or account management in professional services or IT sectors in Malaysia, with a proven track record of exceeding sales quotas. • Market Expertise: Deep understanding of Malaysia’s business landscape, with a strong professional network across key industries. • Skills: o Exceptional ability to negotiate, influence, and close high-value deals. o Advanced strategic planning and execution skills, with measurable results in revenue growth. o Proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales analytics software. • Attributes: o Entrepreneurial mindset with relentless drive and self-motivation. o High resilience and ability to excel in a fast-paced, results-driven environment. • Language Proficiency: Fluency in English and Bahasa Malaysia; additional language skills are a plus.