Assistant Manager Fitness - 5 star Hotel

JOB POSITION: ASSISTANT MANAGER FITNESS
DEPARTMENT: FITNESS
LOCATION: 5 STAR HOTEL, KUANTAN
SALARY: RM3,000 - RM3,500

JOB RESPONSIBILITIES:

• To oversee staff and department operations in the absence of management, prioritizing guest and member satisfaction.
• Aid in guest scheduling, manage staff clock reports, oversee work schedules, and daily routines.
• Implement and uphold department procedures to the highest professional standards, assisting in their regular review and update.
• Maintain company customer care standards when interacting with guests and members, serving as a role model for professional behavior.
• Support the Manager in enhancing and introducing new fitness and wellbeing services for guests and Club Members.
• Actively promote and sell all fitness and wellbeing services to enhance department visibility and demonstrate value to guests and members.
• Assist the Manager in advertising, recruiting, and onboarding new staff.
• Participate in developing and overseeing staff training programs, identifying training needs through assessments, discussions, and appraisals with the Manager.

JOB REQUIREMENT:

• Previous experience in a fitness or related industry, with a demonstrated understanding of fitness principles, equipment usage, and customer service.
• A relevant degree or certification in fitness, sports management, hospitality, or a related field may be preferred.

Job Type: Full-time

Pay: RM3,000.00 - RM3,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Attendance bonus
• Performance bonus
• Yearly bonus

Experience:

• Fitness / Gym: 2 years (Preferred)
• Pool Management: 1 year (Preferred)