Assistant Housekeeping Manager

KEY RESPONSIBILITIES:

• Design and implement training programs for new and existing housekeeping staff.
• Conduct regular training sessions on cleaning techniques, safety protocols, and equipment usage.
• Provide ongoing coaching and feedback to staff to enhance performance and service quality.
• Assist the Housekeeping Manager in daily operations and supervision of housekeeping staff.
• Ensure all rooms and public areas are cleaned to the hotel's standards.
• Monitor inventory of cleaning supplies and coordinate ordering as needed.
• Perform inspections of rooms and public areas to ensure compliance with cleanliness standards.
• Address and resolve any issues related to cleanliness or guest complaints promptly.
• Assist in scheduling staff shifts to ensure adequate coverage and efficiency.
• Ensure that all cleaning procedures comply with safety regulations and industry best practices.
• Train staff on proper handling and usage of cleaning chemicals and equipment.
• Maintain records of staff training, performance, and operational reports.
• Assist with budgeting and expense tracking for the housekeeping department.

Requirements:

• Previous experience in housekeeping at 4-star hotels
• Strong leadership and interpersonal skills.
• Excellent attention to detail and organizational abilities.
• Ability to work in a fast-paced environment and handle multiple tasks.
• High school diploma or equivalent; a degree in hospitality management is a plus.

Job Type: Full-time

Pay: RM2,400.00 - RM5,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Attendance bonus
• Performance bonus
• Yearly bonus

Experience:

• Hotel / Resort: 2 years (Preferred)
• Supervisor: 2 years (Preferred)