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Customer Service Assistant (Bank)

RM 2,200 - RM 2,400 / month

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  • Responsible to Create FLM ticket and monitor MBB Flm or email.
  • Responsible to Handling log call from customer and provide feedback with eta for FLM.
  • Responsible to Monitor and update MBB EEST for FLM.
  • Responsible to resolve all Pending resolved FLM ticket in IMS after verify error with ATMC or System Lease Line.
  • Responsible to Monitor and update CIMB in PVIM for FLM.
  • Responsible for Monitor and update AMBANK in PVIM / MCS for FLM.
  • Gross can up to RM2,200.00 - RM2,400.00 (Including basic pay + allowance + overtime)
  • Working days = 6 days per week (Off day either on Saturday or Sunday)
  • Work time = 7.00 a.m - 3.00 p.m (Morning Shift) & 3.00 p.m - 11.00 p.m (Evening Shift)
  • Rotational shift every week
  • Training will be provided and no experience are needed for the job.

Job Type: Full-time

Pay: RM2,200.00 - RM2,400.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus
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