E-commerce Customer Business Development Executive

About Synagie
Synagie is an eCommerce company that provides end-to-end commerce enablement solutions to businesses selling online and offline. Our mission is to simplify commerce and make it easier for brands and businesses to sell online. Established in 2014, our clients include some of the world’s leading MNCs in the consumer goods sector and SMBs who are looking to simplify the complex commerce process.

Synagie and its Brand Partners
For Synagie and its Brand Partners, we are the go-to market expert in terms of managing our brand partner’s end to end commerce enablement needs. Synagie helps its brand partners to accelerate its eCommerce growth through automation and synchronise its business across all channels through conversion, analytics and fulfillment. Synagie provides an exceptional on-the-job training experience that activates business drivers to stay updated with the evolving market trends and consumer insights.

As part of the Commercial team, you will help deliver retail sales target, optimize customer profits, manage inventory holdings to a mutually agreed target, and develop channel trade plans with customer to ensure timely execution of trade plans of the online boutique/s of the brand/s you manage. Equipped with enthusiasm and skill, you will be primarily responsible to:

• Strategic account planning, leveraging our product and service capabilities, driving profitable business growth;
• Set sales growth targets with clients and ensure end-to-end account profitability and growth of key accounts assigned;
• Maintain as the main point of communication contact between clients and the various internal departments, in support of client’s specific e-commerce business needs, which includes channel distribution, creative and content creation, marketing support, other IT services related to e-commerce store management or website management;
• Daily management planning of inventory for both consignment and outright-purchase stocks, maximizing sales, while leveraging on e-marketplace campaigns and brand’s marketing, promotional campaigns, while minimizing stock-out and excess stockholding risk;
• Regular business reviews with key clients to ensure that key performance indicators are met and strategize to improve KPIs;
• Regularly present or consult with senior level management on business trends with a view to developing new services or introduction of new products or product categories; and
• Use knowledge of the market and competitors to identify and promote company’s unique selling propositions and differentiators to potential new clients.

• Hold a bachelor’s degree in any discipline of study;
• Are keen to work in the eCommerce industry;
• Have an entrepreneurial spirit and strong commercial acumen;
• Are passionate about consumer experience, innovation, health, beauty and fashion;
• Possess good communication and interpersonal relation skills;
• Agile and able to work in a dynamic and fast paced environment; and
• Self driven and a strong team player.
• Amenable to work in a hybrid setup, twice a week onsite