Customer Service cum Admin

We are GROWING & Looking for TALENTS!

Responsibilities :

• Provide and advise customers information about products and services via various channels phone, email, social media and system available.
• Answer customer question, after sales service call & follow up with customers from time to time.
• Ensure customer service is timely and accurate on a daily basis & Improve customer support by actively responding to queries.
• Manage & compile client Database via various channels phone, email, social media and system available.
• Follow up internally to solves customer issue and complaint.
• Responsible to provide administrative related job and support.
• Organize and maintain proper office filling and records.
• Maintains calendar schedules meetings, events and order any necessity materials, foods or arrangements for any events.
• Provide any secretarial support to Clinical Director & Head of Department as needed.
• At any time may require to do outside duty such as ordering & buying supplies for Centre & Handle shipping.
• Any other duties assign by superior.

Characteristic :

• Good working attitude & communication skill.
• Willing to learn new things, positive and good interpersonal skills.
• Multitasker, able to prioritize task & manage time efficiently.
• Nurture positive relationships with customer, suppliers and provide customer service as needed.
• Joyful, friendly and not camera shy.
• Able to work with minimum supervision
• Computer literate with knowledge in Microsoft Office applications & other computer system provided.
• Need to travel & conduct task at branches as needed
• Good written and verbal communications skills.
• Willing to commit at any impromptu or scheduled oriented time table.
• Own transportation or possess valid license is preferable (Car or motorcycle)

Benefits :

• Medical, Miscellaneous Allowances, Loans, EPF, SOCSO, On-The-Job Training

How to apply :

• Send your updated resume (with picture) to email address provided.
• Mention the position that you wish to apply for in the email subject line.
• HR department will contact the shortlisted candidate via phone call to set the date of Interview

Minimum Qualification : Certificate / Diploma / Degree in relevant fields

Qualified / relevant candidates and Experienced / Non Experienced / Fresh Graduate

Joining : Immediate Hiring!! Location : Semenyih

Job Types: Full-time, Permanent, Internship, Fresh graduate
Contract length: 12 months

Pay: From RM1,700.00 per month

Benefits:

• Opportunities for promotion

Schedule:

• Monday to Friday
• Weekend jobs

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Semenyih: Reliably commute or planning to relocate before starting work (Required)

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)
• Admin Management: 1 year (Preferred)

Willingness to travel:

• 50% (Preferred)