Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Man-Eng Customer Service Specialist (Fintech) 中英客服

RM 3,300 - RM 4,500 / month
Checking job availability...
Original
Simplified

Responsibility

  • Review, verify client's data and input into KYC system.
  • Liaise with various business units and departments to resolve issues
  • Ensure strict adherence and compliance include internal control with company's policies, corporate governance and statutory/regulatory requirements
  • Respond and manage client’s inquiries through email communication and live chat.
  • Attending 1st level related customer fronting and back-office processing works:
  • a) Account inquiries
  • b) Complaints
  • c) Modification and changing the account profile details request ; and
  • d) Account verification guidance/steps.

Requirements

  • At least one year of customer service experience, preferably experience in live chat.
  • Fluency in Traditional Mandarin (speaking, reading, and typing) is required.
  • Average English communication skills would be an advantage.
  • Diploma holder are welcome to apply!
  • Must be willing to work in a 24/7 rotational shift, including public holidays
  • Possibility of a work-from-home arrangement after two to three months based on performance.
  • Able to work in KL Eco City (fully on-site office, easily accessible by LRT).
  • Interest in customer service and the Fintech industry.
  • Ability to proactively and independently work towards meeting targets and goals.

Job Type: Full-time

Pay: RM3,300.00 - RM4,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your current salary ?

Language:

  • Mandarin (Required)

Expected Start Date: 02/10/2025

Similar Jobs