Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Executive

RM 3,000 - RM 4,000 / month
Checking job availability...
Original
Simplified
  • Customer Inquiries and Support:
  • Handle inbound customer calls, emails, and live chats regarding product inquiries, service issues, and general information.
  • Provide accurate, valid, and timely information to customers by studying product information, policies, and service offerings.
  • Assist customers with troubleshooting and problem resolution in a clear and concise manner.
  • Issue Resolution:
  • Identify and address customer concerns and complaints effectively, ensuring the resolution is achieved in a timely and satisfactory manner.
  • Work closely with other departments (e.g., sales, technical support) to address complex or escalated issues.
  • Follow up with customers to ensure that their issues have been fully resolved.
  • Product and Service Knowledge:
  • Develop and maintain thorough knowledge of the company’s products, services, and systems to provide accurate support.
  • Educate customers about product features, usage, and maintenance to ensure they have the best experience possible.
  • Customer Satisfaction:
  • Strive to meet or exceed customer satisfaction goals and service standards.
  • Gather and document customer feedback to improve products, services, and processes.
  • Keep detailed records of customer interactions, issues, and resolutions using customer service management systems.
  • Order Processing and Documentation:
  • Assist customers with placing orders, processing returns, exchanges, and issuing refunds as per company policies.
  • Maintain accurate and up-to-date records of customer interactions and transactions.
  • Team Collaboration:
  • Collaborate with fellow team members to meet departmental targets and resolve customer issues effectively.
  • Share insights and suggestions to improve team performance and customer experience.
  • Administrative Duties:
  • Maintain customer service logs and reports to track call volumes, customer interactions, and service performance metrics.
  • Ensure timely and accurate documentation of all customer interactions.
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