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Service Advisor (Automotive)

RM 2,000 - RM 3,500 / Per Mon

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Job Description

Responsibilities:

  • Attend to customer daily service needs/walk in enquiries to address any customer concern with the highest level of response and attention.
  • Handle customer complaints and ensure high customer satisfaction.
  • Able to work independently, prepare estimate repair cost, follow up work progress and update customer.
  • Promoting service and part sales.
  • Follow-up on spare parts back order.
  • Collection of payment.
  • Other duties assigned by superior.
  • Preferable with Service Advisor background.

Requirements & Qualification:

  • Possess SPM or Diploma and above.
  • At least 2 years of working experience in related field & preferably from automotive industry.
  • Good command and written in English and Bahasa Malaysia.
  • Ability to speak Tamil/Mandarin will be an added advantage.
  • Additional knowledge in SAP DBM as an added advantage.
  • Independent and able to work under pressure.

· Willing to work on both weekdays & weekends.

· Willing to work at Jalan 223, Petaling Jaya.

Job Type: Full-time

Pay: RM2,000.00 - RM3,500.00 per month

Benefits:

  • Free parking
  • Opportunities for promotion

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay
  • Overtime pay