Parts Assistant (Mitsubishi Johor Bahru)

Full Time, onsite
EON Auto Mart Sdn Bhd
Johor Bahru, Malaysia

RM 1,600 - RM 2,300 / month

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· To manage parts department by ensuring sales targets are met through workshop and counter business. Responsible for overall sales targets and cost management of parts department

· To provide competent and efficient parts supply within planned inventory level (stock turnover, stock month) to all customers

· Responsible organization and maintenance of branch parts department including company's assets, physical parts, correct quantity, proper location and condition, computer system, documents and equipment, business license, etc

· To motivate and train subordinate so as to continuously improves product and job knowledge and attain high level of salesman and customer relationship.

· To maintain effective feedback and close coordination with regional and head office in terms of policies and procedures, markets development, Branch medium and short-term planning, etc.

· Responsible for timely reports submission and analysis.

· Responsible in SOPs, ISO, DOE, Safety & Health and local authorities compliance. Provide excellent customer service and ensure increased in retention rate. Deal with all complaints amicably, manage operating cost, good housekeeping practices and ensure company’s profitability.

· Responsible to perform other duties requested by superior.

· To maintain a proper organization of effective / accurate parts supply, inquiries and back order process to workshop, dealers, customers and branches.

· To maintain a proper organization of effective administrative and clerical duties.

· Maintaining and updating of product knowledge and market feedback through Service / Parts News cum memos

· To maintain a total organization of effective cleanliness, tidiness and arrangement of office and office equipment.

· To maintain a total organization of effective and accurate physical parts receiving, checking and binning. (RDR Claim and damaged parts)

· To maintain a total responsibility of effective housekeeping.

· Cleanliness and tidiness of internal, external and surrounding area.

· Cleanliness and proper arrangement of parts location and relocation

· To carry out weekly random stock check (50 line items).

· To perform a complete Annual Stock Check Exercise (as per instruction by Head Office).

· To provide an effective short and medium term parts store planning and implementation at Branch in terms of maximum space utilization rearrangement of fast and slow moving parts.

· To perform and to carry out other relevant parts duties which is instructed by After Sales Head from time to time.

· To report / advice After Sales Head on any relevant matters, which arise as and when.

Job Types: Full-time, Permanent

Pay: RM1,600.00 - RM2,300.00 per month

Benefits: