Teller/Customer Service

Responsibilities (What you will do on daily basis):

• Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency;
• Accurately verify or enter the customer’s information on our systems;
• Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;
• Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team;
• Keep up to date with Ria’s products, services and policies;
• Balance your cash register and prepare cash for bank deposit;
• Prepare your daily transactions record;
• Perform other duties as assigned or requested by your colleagues and superiors.

Requirements (What we will look for you to have):

Job Types: Full-time, Part-time

Pay: RM1,500.00 - RM1,800.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Parental leave

Schedule:

• Day shift

Supplemental Pay:

• Commission pay

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• English (Preferred)
• Bahasa (Preferred)