TICKETING EXECUTIVE

Full Time, onsite
Roystar Travel & Tours Sdn Bhd
Kuala Lumpur, Malaysia

RM 2,300 - RM 3,000 / month

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Job Description

· Work with other departments on airline ticketing requirements.

· Attend to customers and reply flight and fare enquiries & emails.

· Handling group airlines ticketing and query, request and refunds/re-booking of
tickets.

· Dealing with various airlines.

· Handling Series, non-series, ad-hoc booking including but not limited to making
booking, filing PNR to Q to HDQ for confirmation, insert names in group, name
change, correction, split, route change, monitor group change, send prints of
confirmed PNR.

· Sales on flight booking / reservation, hotel booking, travel insurance arrangement
for all our corporate clients.

· Assist clients for visa application for necessary country.

· Issuing invoices, monitoring invoicing and collections of outstanding debts for
cash term customers.

· Ensure a high degree of customer satisfaction by providing ticketing services in a
professional manner and professional behavior for the benefit of our Company’s
image.

Job Requirements

· Minimum 5 years of working experience in related field.

· Good understanding of Airline/Aviation/Travel industry.

· Ability to use Sabre system.

· Excellent spoken and written communication skills (English & Mandarin).

· A team player with strong work ethic.

· Positive thinking and results oriented.

· Ability to work under pressure and meet deadlines.

· Ability to multitask and prioritize responsibilities.

· Strong attention to details.

Additional Information

· Strictly Malaysians Only