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Customer Service Officer

RM 4,000 - RM 5,000 / month

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We are looking for:

Customer Service Officer

Industry:EMS

Location:Senai, Johor

Job Description:

- Lead and manage the customer service team.

- Build and maintain client relationships.

- Coordinate with internal teams for timely delivery.

- Monitor KPIs and improve team performance.

- Handle escalated issues and provide feedback to management.

- Train and mentor junior team members.

Job Requirements:

- Diploma/Degree in Business Administration or related field.

- 4-6 years in customer service (manufacturing/industrial preferred).

- Strong leadership, problem-solving, and communication skills.

- Familiar with CRM software.

Thank you.

Please send me your resume or you can refer someone to me.

Email: [email protected]

Minde Group (Recruitment Company)

Company Website: www.minde.com.my

LinkedIn : https://lnkd.in/g-tAUTzW

Facebook: https://lnkd.in/gZXb_EPb

Telegram: https://t.me/mindejobs

Career page: https://www.careers-page.com/mindegroup/job/L98498X6

Job Type: Full-time

Pay: RM4,000.00 - RM5,000.00 per month

Schedule:

  • Monday to Friday

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)