NOC Engineer
RM 2,000 - RM 2,000 / Per Mon
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Job Scope :
- Responsible for end-to-end service qualification including but not limited to Traffice QOS, Monitoring, Manual Phone testing and Route Adjustment
- Capable of performing Fault Analysis and troubleshooting through support portal.
- Correspond with customer and provide updates in accordance to standard operating procedures.
- Coordinate with customer to facilitate efficient troubleshooting process
Criteria :
- Must possess at least a DIPLOMA or BACHELOR in COMPUTER SCIENCE, or any related fields.
- Able to work in shifts []
- Have a STRONG knowledge in Voice over IP (VoIP), Networking, and also Data Network.
- At least 1 year of working experience in related fields.
Job Type: Contract
Contract length: 12 months
Pay: From RM2,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)
Education:
- Diploma/Advanced Diploma (Required)
Experience:
- Network engineering: 1 year (Required)
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