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Responsibilities:
- Drive store sales and achieve sales targets and KPIs.
- Analyze sales reports and identify areas of improvement to boost store performance.
- Implement sales promotions, pricing strategies, and store merchandising strategies to maximize profitability.
- Recruit, train, and develop store staff to provide excellent customer service and support.
- Assign tasks and manage store employees to ensure daily operations run smoothly.
- Monitor and evaluate employee performance and provide regular feedback.
- Ensure that customers receive a high level of service and satisfaction at all times.
- Address customer inquiries, resolve complaints, and ensure that the store environment is welcoming and helpful.
- Oversee inventory control, stock replenishment, and visual merchandising.
- Monitor stock levels and ensure the store is well-stocked with popular items.
- Manage product returns, damages, and stock audits.
- Ensure the store operates efficiently, in compliance with company policies and procedures.
- Maintain store cleanliness and safety standards.
- Manage store cash flow and assist with cash handling and banking procedures.
- Schedule staff shifts to ensure optimal coverage during peak hours.
- Ensure the store displays are well-organized, attractive, and aligned with brand guidelines.
- Coordinate seasonal displays and promotional setups to attract customers.
- Prepare and submit reports on store performance, sales, and inventory levels.
- Ensure accurate record-keeping for sales transactions, employee schedules, and stock management.
Requirements:
- Have about 3-4 years of Retail/Fashion experiences.
- Strong communication skills and a customer-focused attitude.
- Ability to work well in a team environment.
- Flexibility to work evenings, weekends, and holidays.
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM4,000.00 per month
Benefits:
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Experience:
- Supervisor: 1 year (Preferred)
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