Sales Support / Sales Coordinator

(Mandarin speaker needed) - Need to liaise with mandarin speaking customers

• Provide introductory information about the company and its products and services to new customers
• Respond to customer inquiries
• Advise customers on products or services to best suit their specific requirements
• Prepare quotations and follow up with customers for their acceptance.
• Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met. ·
• Prepare delivery orders and other relevant documents.
• Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.
• Resolve customers’ concerns, if any.
• Build and maintain long term business relationship with new and existing customers

Requirements:

• Mandarin Speaker needed
• Minimally 2 years of working experience
• Prior customer service or sales coordinator experience will be an advantage
• Experience in logistics industry will be an advantage
• Friendly and welcoming disposition
• Has initiative, independent and able to work in dynamic environment
• Good command of written and verbal English
• Excellent organizational and multitasking skills

Job Type: Full-time

Pay: RM3,500.00 - RM5,500.00 per month

Benefits:

• Free parking
• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Masai: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What's your expected monthly basic salary?
• How much notice are you required to give your current employer?

Experience:

• Customer service: 2 years (Preferred)
• Logistics: 1 year (Preferred)

Language:

• Mandarin (Preferred)