Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service - Contact Centre (Telecommunications)

RM 2,400 - RM 2,600 / Per Mon
Checking job availability...
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1. Ability to answer customers' calls and respond to any types of customer's interaction channels in a professional manner, using the techniques in our training.

2. Ability to response to customers' enquiries and complaints on any types of interaction channels such as mobile app, email, social media and chat.

3. Ability to search for information related to any given task using our online knowledge base system and providing our customers' with accurate product information.

4. Passionate to serve our customers with great service and keeping them happy, to ensure all customers' interactions are updated via our Customer Relationship Management system so that all service request is promptly responded within SLA.

5. Ability to obtain good customer rating for our Customer Satisfaction (CSAT) survey; after we have provided the best customer service.

6. To ensure that all actions taken when handling customer’s enquiry and complaints, are in compliance with the company’s Standard Operating Procedures and Policies, and to escalate to Team Leaders for advice in exceptional cases.

7. Ability to complete all assigned tasks in a timely manner and to achieve individual and team KPI targets.

8. Ability to adapt to changes, new assignments or other duties related to customer service; given at any point of time by Team Leaders and Managers.

9. Ability to work under pressure and meeting timeline as per Company's needs.

10. Positive working attitude, pleasant personality and a heart for our customers.

Job Types: Full-time, Permanent

Pay: RM2,400.00 - RM2,600.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion

Schedule:

  • Rotational shift

Supplemental Pay:

  • Performance bonus

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)

Expected Start Date: 10/02/2025

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