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The Opportunity
The Project Support Associate role has two main purposes which mainly to provide support to the R&D engineering teams with the creation and modification of documentation generated as part of product development project activities. On the other hand, this role provides a development opportunity to perform entry level project support tasks working along Project Support Specialists to plan, track and deliver selected work packages on product development projects.
Key Responsibilities:
- Create draft documentation by formatting content provided by engineers in accordance to the latest document templates.
- Reformat documents from old templates to the latest templates.
- Create document numbers in the Windchill System, in the relevant folder location in accordance with approved procedures.
- Provide support to engineers to ensure the document formatting, name, and attributes is correct prior to submitting for review and approval.
- Support engineers for the creation of parts by checking that the part attributes are correct and in accordance with approved procedures.
- Complete the linkage of parts and documents to ensure that part configuration is correct.
- Create product structures and the Bill of Materials, linking parts together based on details provided from the R&D Engineering Teams.
- Submit documents and Parts for review and approval in the Windchill System.
- Complete minor document and Bill of Material updates based on rework comments from the reviewers or approver.
- Monitor the progress of reviews and coordinate with engineers to ensure the documents are approved by the required date.
- Provide assistance as required to Project Support Specialists team with tasks assigned for the work packages they manage.
- Perform entry level project support such as, but not limited to: milestone tracking, meeting minutes, schedule updates, and cost tracking.
- Perform support tasks of increased complexity over time as assigned to suit the level of skill and personal development in the role.
- Coordinate meetings and maintain reporting systems to effectively plan and track work package delivery progress within JIRA.
Key Requirements:
- Possess Bachelor's Degree in Engineering or Science mainly or any relevant field will be equally considered.
- Minimum 3 years of experience in an administrative role with decent knowledge in document control and change management.
- Experience with project administrative, excellent interpersonal, written and oral communication skills with MNC background would an advantage.
- Strong stakeholder engagement, task management skills and must be highly attention to detail.
- Proactive self-starter with the ability to manage multiple streams of work and independently prioritize tasks.
- Highly adaptable and work effectively in an entrepreneurial, fast-paced, deadline-driven, collaborative, and dynamic environment.
- Demonstrated ability to communicate effectively at different levels of the organisation and across functional disciplines.
- Great independency in resolving difficult problems and producing solutions using judgement inside and outside established procedures.
- Familiar with systems that is similar to Windchill, JIRA, Planisware (optional) and Confluence application.
- Computer literacy: Skilled in usage of MS Office applications (Word, Excel, PowerPoint, and Project).
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