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Job Summary
Support the Product owner, counterparties, and client list team with the BAU activities and ad-hoc reports.
These activities include but are not limited to:
These activities include but are not limited to:
- Successful and timely delivery of client list reports
- Implementation, Execution, and maintenance of the Standards in BAU reports
- Translate key challenges, requirements and needs from the business into impactful, actionable metric, KPIs and solutions, to solve everyday business problems.
Strategy
This role is positioned to support the Product Owner and GPO to generate specific reports periodically and perform validation on specific process control checks based on requirement.
This role is positioned to support the Product Owner and GPO to generate specific reports periodically and perform validation on specific process control checks based on requirement.
Business
- Be an internal visualization analytics consultant for CCIB Client Coverage and develop useful analytics products across use cases, segments, and product portfolios.
- Build compelling analytics products using industry leading analytics tools such as Tableau, DataIKU, driving use cases across data monetization, risk mitigation, productivity improvement, progress tracking and management reporting!
- Translate key challenges, requirements and needs from the business into impactful, actionable metric, KPIs and solutions, to solve everyday business problems.
- Act as a conduit between technical and business stakeholders by translating business/ functional requirements from Product Owners / delegates into technical requirements for processing by the technology teams.
Key Responsibilities
Processes
- Scope is limited to CCIB CC processes.
- Work in Enterprise agile environment to define and deliver business value.
- Propose and/or setup Key Performance Indicators / Metrics (KPIs / KPMs)
- Support the design and implementation of mechanisms to facilitate the early identification and prompt resolution of risks, including escalating these risks to the required forums for support.
- Perform feasibility and options analysis for implementing all the standards across all stages of planning and execution.
- Validate deliveries through success metrics, after deployment to ensure they meet all operational and business requirements and drive maintenance and problem resolution, as required
People & Talent
- Effectively manages relevant business stakeholders across CCIB CC
Risk Management
- Work closely with the Client Coverage Product Owner(s) and the GPO to continue BAU reporting to various markets and identifying process risks and report periodically. Where appropriate, perform the upwards escalations of key risks, issues and/or challenges encountered.
Governance
- Supports the setup and/or maintenance of the relevant governance forums
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
- Performance Management & Client List GPO and product owners
- CFCC (Group & Country) teams
- Client Coverage Business Heads/ delegates
- Product Management (System/Platform Owners)
- Technology Delivery Partners
- Client List Team
Skills and Experience
- Data Science (DataIKU / Alteryx)
- Tableau
- Excel
- Agile Methodologies
- Communication (oral, written, presentation)
- Analytical Thinking
- Time Management
Qualifications
- EDUCATION BACHILOR DEGREE
- TRAINING TABLEAU, DATAIKU, ALTERYX
- CERTIFICATIONS ICA CERTIFICATION (NOT MANADATORY)
- LANGUAGES ENGLISH
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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