Sales Assistant/Coordinator

• Reports directly to Area Director of MARCOM/Director of Sales and Marketing
• To ensure all processes following leads which have been followed up by Sales Managers are completed in a timely manner
• To prepare all necessary information for Function Agreement / Confirmation, and Pro-forma Invoice for all definite function
• To ensure all required documentation is completed and copied to respective department
• To carry out all sales activities as outlined in the marketing and sales activities plans
• To implement a courteous and professional telephone salutation in the department
• To ensure effective and efficient filing systems are maintained at all times.
• To ensure quotations for customers inquiries are prepared and sent promptly within 24 hours and follow up with the client to check whether they have received the quotation
• To conduct hotel telemarketing activities for potential customers systematically to promote the hotel facilities where support is required
• To understand thoroughly the products, facilities and services offered by the hotel
• To be smartly and neatly dressed in order to project a professional image for the hotel. To be pleasant and polite at all times
• Must be prepared to take on last minute assigned projects with deadline
• To ensure that customers change of address, designations, telephone, fax numbers and relevant details are amended promptly and customers mailing lists are updated accordingly
• To establish and maintain a good working relationship with staff within S & M department as well as staff in others departments

ADMINISTRATIVE RESPONSIBILITIES

• Establishes and maintains files on all accounts and maintains the sales file and trace systems according to the sales procedures manual.
• Are knowledgeable, implements and maintains effective sale systems and procedures, according to the sales procedures manual.
• Understands group booking procedures and subsequent analysis/reports available.

Job Type: Full-time

Pay: RM1,700.00 - RM3,000.00 per month

Benefits:

• Health insurance
• Meal provided
• Opportunities for promotion

Schedule:

• Monday to Friday

Education:

• STM/STPM (Preferred)

Experience:

• Sales: 1 year (Preferred)