Executive Planning and Performance, Senior Associate Associate

Role: Executive Planning and Performance, Senior Associate

Start Date: Immediate

Employment Type: Full time, 1-Year Contract (Renewable)

Location: Kuala Lumpur, Malaysia

OBJECTIVE OF THE ROLE

This role is focused on supporting the design, improvement and implementation of strategic and operational planning processes which will ensure that the organisation is able to effectively translate TFM’s 2030 strategic plan into actions with measurable impact.

MISSION FOR THE ROLE

The Executive Planning and Performance Associate plays a key role in enabling the Chief Executive Officer (CEO) and Senior Leadership Team to be more effective in their roles by supporting them in facilitating the strategic planning and performance management processes of the organisation.

This role reports to the CEO, with a dotted line relationship with the Finance & Operations Director and is expected to work cross functionally with all teams.

DUTIES AND RESPONSIBILITIES

Responsibilities include but are not limited to the following:

Strategic planning, impact tracking and communications (20%)

• Facilitate the organisation’s annual and multi-year strategic planning approach, which includes: Developing and managing strategic planning systems and processes, coordinating with the Finance team on budget planning, coordinating with Talent Team on hiring plans and other steps necessary.
• Creatively communicate TFM’s 2030 Strategy across the organisation and TFM Movement to ensure the implementation is comprehensive, efficient and effective, resulting in full clarity and organisational engagement.
• Monitor and track progress against organisational goals (Objectives and Key Results “OKRs”) and coordinate quarterly OKR reviews to ensure the organisation stays on track to achieve its goals. This includes improving the tracking mechanism of OKRs, and owning the tracking process to ensure the whole organisation and different functions are on track to achieve our OKRs.
• Produce and present regular performance reports and metrics for the Senior Leadership Team, Board of Trustees, and wider organisation.
• Lead the project management and delivery of TFM’s Annual Report by facilitating the collection of impact data from various stakeholders and driving the reporting narrative.

Management of strategic projects and key organisational events (20%)

• Work with the CEO and the Finance & Operations team to move forward strategic initiatives across the organisation. Examples of projects could include:
• Public policy thought-leadership projects that advocate for reforms that enable TFM’s vision.
• Incorporation of sustainability and ESG goals into TFM’s strategy.
• Personal interest projects that are aligned with the organisation’s strategic priorities.
• Coordinate and manage organisation-wide communication including the planning of organisation-wide staff gatherings and/or town halls.
• Codify learnings from past years’ projects/ planning processes and identify best practice for the future.
• Management of the annual organisational calendar.

Support the effectiveness of the CEO and the Senior and Extended Leadership Teams (SLT & ELT) (50%)

• Serve as a strategic thought partner to the CEO and the Finance & Operations team on key organisational decisions related to Board Management, Strategy, Organisational Performance and Impact Tracking.
• Support the CEO, SLT & ELT to be effective, such as: Develop and structure meeting agendas, prepare discussion materials, ensure proper communication and follow-up, as well as generating ideas for the improvement of the organisation’s leadership teams’ effectiveness and helping to execute them.
• Support the CEO with written communications and presentations especially pertaining to the articulation of TFM’s strategy and planning initiatives to internal and external stakeholders.
• Manage the CEO’s LinkedIn account.
• Develop a consistent and values-anchored approach for sharing SLT initiatives with the rest of the organisation.
• Represent the CEO or SLT where appropriate in meetings.

Coordinate relationship with Board of Trustees (BOT) and Teach For All (Global Network Partner for TFM) (10%)

• Support the CEO and members of the SLT to develop BOT meeting and annual review (BOT Stepback) papers, including the setting up of a cohesive and consistent data gathering process to facilitate reporting on key strategic goals to the Board.
• Manage the operations of the BOT, including liaising with Trustees to arrange for meetings, ensuring timely delivery of Board papers, being present at BOT meetings and BOT Stepbacks, summarising Board meeting outcomes and ensuring thorough follow-up on next steps.
• Coordinate activities and engagements between Teach For Malaysia and Teach For All which includes having oversight over the implementation of the Partnership Support Plan, setting up structures and mechanisms to maximise the usage & benefits of TFAll resources (e.g. partner learning portal) and working with the Talent team to coordinate TFAll development opportunities for staff members.

KEY MEASURES OF SUCCESS

• Smooth, clockwork-like coordination of key organisational processes such as coordination of Board of Trustee meetings, Senior Leadership Team meetings, annual strategic planning & budgeting process and organisation-wide meetings.
• Production of regular organisation performance reports and metrics for the Senior Leadership Team, Board of Trustees, and wider organisation.
• Improving ratings on relevant metrics in the organisation’s employee engagement survey.
• Delivery of TFM’s Annual Report on a yearly basis.

REQUIRED COMPETENCIES

• Aligned to TFM Core Values: Sense of Possibility, Excellence, Collaboration & Integrity
• Passion for TFM’s mission, the education field, and developing people’s potential
• Proactive self-starter with the ability to manage multiple streams of work, and independently prioritise tasks
• Strong desire to learn new things and grow professionally

Role-Specific Competencies

• Outstanding written and analytical skills.
• Able to produce written communication, reports and presentations for high-stake audiences that combine data and written narratives, with great attention to detail and excellent standard of work presentation.
• Able to produce exceptional presentation decks.
• Excellent organisational, time management and project management skills, including the ability to multitask with tight deadlines.
• Ability to handle sensitive information with utmost confidentiality and maturity.
• Demonstrated ability or experience of holding people to account to achieve goals and objectives.
• Experience with project management is an advantage.
• Experience with setting and managing OKRs is an advantage.

Years of experience & qualification

• 2 years of experience, preferably working within project management or corporate planning & strategy.
• Bachelor's degree or equivalent practical experience.

Leadership Experience & Team Adaptability

• Ability to be adaptable in an entrepreneurial, fast-paced, and dynamic environment.
• Able to think strategically, critically, innovatively, and in a resourceful manner.
• Strong interpersonal skills and ability to work collaboratively with all levels of employees and stakeholders.
• Able to effectively influence senior level stakeholders.
• Able to proactively build and maintain good relationships with internal and external stakeholders.

Language & Technical Proficiency

• Strong written, verbal skills and excellent proficiency in English and professional working proficiency in Bahasa Malaysia.
• Excellent proficiency in Microsoft Excel, PowerPoint and Word, or Google Workspace equivalents, especially in PowerPoint.
• Strong proficiency in utilising social media platforms such as LinkedIn, Instagram and YouTube.
• Basic video editing and graphic design skills are an added advantage.
• Willing and able to readily adopt and utilise any TFM database or technological platform / application (i.e. Google Workspace, Confluence, Salesforce, Zoom, ThinkCell, etc.).