Team Leader Customer Service (Mandarin & Cantonese Speaker)
Position Overview As a Customer Service Team Lead, you will be responsible for guiding and motivating a team of customer service agents to achieve operational excellence and meet performance targets. You will foster a positive team environment, encouraging collaboration and open communication among team members. Your role will involve providing hands-on support, coaching, and feedback to enhance team performance while ensuring adherence to standard operating procedures. By actively participating in daily operations, you will help create a culture of accountability and continuous improvement, ensuring exceptional service delivery to our clients. For more details, Contact us on below details: -Email: [email protected]: +6010-9638689
Position Title: Team Leader – Mandarin speaker Working Location: Based at Sunway Visio Tower, Lingkaran SV, Sunway Velocity, 55100 Kuala Lumpur Industry: Airline Job Type: Permanent Shift Time: 9am to 6pm (MYT) Shift Days: Monday to Sunday (5 day working+ 2days off) Salary: Upto RM4,900 Baisc + RM 500 Position allowance + RM500 KPI allowance (After probation, based on performance) Educational Background: Possess at least Diploma and above, in any field. SPM graduates may be considered if they have appropriate years of relevant working experience. Requirement: For more details, Contact us on below details: -Email: [email protected]: +6010-9638689
- Normal working hours (9am - 6pm)
- Permanent job
- Allowance
- KPI