Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
M

Client Service Executive

RM 3,500 - RM 5,000 / month
Checking job availability...
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Serve as the main point of contact for assigned clients, understanding their business goals and requirements. Build and nurture strong, long-lasting client relationships through effective communication and exceptional service. Act as a liaison between clients and internal teams, ensuring clear communication of client needs, expectations, and project details.

Key Responsibilities:

  • Maintain a thorough understanding of clients’ businesses and objectives to provide consultative recommendations on services and products
  • Respond promptly to inbound inquiries, service requests, and complaints from clients
  • Proactively advise clients on opportunities and recommendations to meet their organizational goals
  • Collaborate with cross-functional teams to develop tailored solutions that align with client objectives
  • Monitor project progress and timelines to ensure timely delivery while exceeding client expectations
  • Address any issues or concerns raised by clients promptly and professionally, working to find effective resolutions
  • Identify opportunities for upselling and cross-selling additional services to existing clients
  • Stay updated on industry trends and client news to proactively provide relevant insights and suggestions
  • Prepare and present regular performance reports and updates to clients, showcasing achievements and identifying areas for improvement
  • Forecast and track key account metrics, striving to meet or exceed targets
  • Coordinate with relevant internal teams (account management, operations, product, IT, etc.) to expedite issue resolution and drive outcomes
  • Communicate regularly with clients to provide updates on open requests, navigating roadblocks as needed
  • Maintain accurate records in client databases
  • Prepare and deliver client presentations and other materials as needed

Requirements:

  • Diploma, Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred)
  • Proven experience in client servicing or account management roles
  • Excellent interpersonal, communication, and negotiation skills
  • Strong problem-solving abilities and a proactive approach to addressing client needs
  • Ability to manage multiple client accounts simultaneously while maintaining attention to detail
  • Familiarity with CRM software and project management tools
  • Adept at building rapport and fostering relationships with clients
  • Results-driven mindset with a focus on client satisfaction and business growth
  • Exceptional organizational and time management skills

Delivering outstanding client experiences while driving business success.

Job Type: Full-time

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Work from home

Schedule:

  • Holidays
  • Monday to Friday

Application Question(s):

  • How many years of work experience do you possess in B2B client servicing?
  • Could you share an example of a particularly successful client servicing achievement or project you're proud of?
  • What is your current salary, what is your expected salary, and when can you start?
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