Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Care Advisor

RM 2,500 - RM 2,800 / month
Checking job availability...
Original
Simplified

Customer Care Advisor

Kuala Lumpur, Malaysia

6 month contract + possible extension after 6 month

Company Description

Here at company pulse, we're energizing the future of transportation by developing fast and convenient charging solutions for consumer and commercial electric vehicles. Over the course of more than 10 years, we have designed and developed innovative electric vehicle charging solutions that enable EV drivers to charge at home, at work and on the go. On our mission to make charging fast and hassle-free, our charging points have been used over 35 million times to enable around 200 million miles of zero tailpipe emission driving.

Job Description

We are looking for a number of Customer Care Advisors to join our team, dealing with a diverse variety of inbound and outbound communications with customers, including calls, emails and live chats from across a number of markets

You Will:

  • Be the first line of support for our customers and charge point hosts
  • Identify customer needs and resolve their queries on first contact
  • Champion our exciting products and keep up to date with any developments to our market leading network (full training provided!)
  • Act as an ambassador for our brand
  • A passion for customer experience
  • Ability to manage SLA’s across multiple channels of communication

Qualifications

What you'll have:

  • Strong customer service background with a focus on providing exceptional service to our customers
  • Strong verbal and written communication
  • A positive attitude towards working collaboratively
  • Flexibility and resilience
  • Ability to learn quickly and embrace change in a positive manner
  • Comfortable with working on multiple systems, such as – Amazon Connect and Salesforce (Full training provided)
  • Ability to manage multiple admin activity across a variety of channels to provide our customers with resolutions in a timely manner.
  • Competent in managing customer data securely.

Additional information

Salary: Grade Level K2

No shift required at the moment : Working Hours : 9am – 6pm ( Monday to Friday)

Job Type: Contract
Contract length: 6 months

Pay: RM2,500.00 - RM2,800.00 per month

Benefits:

  • Health insurance
  • Work from home

Schedule:

  • Day shift
Similar Jobs