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Job Summary
Responsible for Genesys project support for CIB analytics, which will include data sourcing, data transformation, predictive modelling and creating Tableau dashboards.
Strategy
- Promote an analytics culture and use of analytics as a common language across Integrated Middle Office; support embedding of data science principles and development of analytical capabilities throughout network.
- Promote analytics driven decision making processes across multiple segments / product portfolios.
Business
- Create strong blending data capabilities within team so that we can come up with useful client information from data very quickly.
- Serve as a critical partner to the business in delivering actionable insights & data/ analytics-based solutions to business needs and problems.
- Help educate business on available analytics capabilities & tools.
Key Responsibilities
Processes
- Develop, maintain and change manage Coverage productivity & capacity models.
- Use Dataiku and tableau to run and refresh productivity monthly.
- Engage with Coverage country and HUB stakeholders to understand change in the process to update the models.
- Understand the process and perform business impact assessments for policy, process, or system change.
- Engage with country stakeholders across countries to assess the outcome of the data insights.
- Perform process study and time study on various process if required.
- Liaise with stakeholders to do process gap analysis.
- Create and execute the dashboards on Tableau or similar visualization tools.
- Liaise with ETL team and other system database teams to get the required data.
- Explore statistical and automation tools like R, SAS, Python for predictive and prescriptive analytics.
- Engage relevant technology teams to embed advanced statistical tools.
- Prepare and/or contribute to regular updates for various committees and governance forums.
- Provide insights to senior management and the network based on MIS and analytics.
- Highlight any perceived risk and early alerts to the management based on data analytics.
- Perform data validation and dashboard performance optimization.
- Understand stakeholders’ concerns/issues and provide appropriate technical solutions.
- Create comprehensive documentation on the data models and the dashboards.-
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
Key stakeholders
- Genesys Project Team
- CIB Performance Management
- Coverage MTs
- Coverage Country & GBS stakeholders
Skills and Experience
- Min. 3 years’ proven track record of relevant banking analytics work experience and demonstrated career progression/increase in responsibilities
- Capability to progress multiple tasks / projects simultaneously; strong ownership of tasks assigned
- Highly organized & meticulous; good eye for detail and accuracy
- Strong analytical and problem solving skills
- Proficient in SQL, good level of complex database data extraction skill is a must.
- Proficient in Microsoft Excel is a must
- Strong Knowledge in Tableau is a must
- Proficient in Alteryx or similar tools
- Strong understanding of Hadoop Database
- Good understanding of the ETL process
- Ability to collaborate effectively with a wide range of stakeholders
- Effective verbal and written English communication skills
- Degree or diploma qualified with a preference in a Business or Technology discipline
Qualifications
- EDUCATION GRADUATE
- TRAINING SKILLED IN DATA PREP TOOLS LIKE ALTERYX/DATAIKU & TABLEAU
- LICENSES
- MEMBERSHIP
- CERTIFICATIONS PREFFERED IN ANY DATA TOOLS
- LANGUAGES ENGLISH
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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