Middleware Support Engineer

Job Scope

• System Monitoring: Monitor middleware environments to ensure optimal performance and availability.
• Issue Resolution: Diagnose and resolve middleware-related issues, including performance bottlenecks, connectivity problems, and integration failures.
• Maintenance and Upgrades: Perform regular maintenance and patch/upgrades of middleware systems to ensure they are up-to-date and secure.
• Support and Troubleshooting: Provide technical support to application developers and IT teams regarding middleware-related queries and issues.
• Documentation: Maintain accurate documentation of middleware configurations, processes, and issue resolutions.
• Collaboration: Work closely with application development teams and IT support staff to ensure seamless integration and operation of middleware solutions.
• Security Management: Implement and maintain security measures to protect middleware environments and ensure data integrity.
• Continuous Improvement: Identify opportunities to optimize middleware performance and improve support processes.
• Any other duties when deemed necessary. Completing projects on various issues when needed.
• Cloud Management: Deploy, manage, and monitor cloud-based infrastructure. Implement and manage cloud security measures to protect data and systems.
• Automation: Develop and implement automation scripts and tools to improve system efficiency and reduce manual intervention.
• Global Collaboration: Work with global teams to manage and deliver globally managed services. Coordinate with global teams to ensure alignment and consistency in service delivery.
• Any other duties when deemed necessary. Completing projects on various issues when needed.

Requirement:

• Bachelor’s degree in computer science, information technology, or a related field.
• Proven experience in a middleware support or system administration role.
• Strong understanding of middleware technologies such as IBM WebSphere, Oracle WebLogic, Apache Kafka, or similar.
• Proficiency in troubleshooting and resolving technical issues related to middleware systems.
• Experience with scripting and automation tools (e.g., Shell scripting, Python) for system maintenance and monitoring.
• Familiarity with cloud-based middleware solutions and integration platforms.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Certifications in middleware technologies or related areas are a plus.
• This role may require on-call availability and working outside regular hours to resolve critical issues or perform scheduled maintenance.
• The position may involve collaboration with remote teams and vendors to ensure effective middleware support and integration.

Hurry if you are the one we are seeking for kindly send your resume at this email [email protected] for a quick chat!!!

Job Types: Full-time, Permanent

Pay: RM6,000.00 - RM6,400.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Experience:

• middleware support: 2 years (Required)

Work Location: In person