Guest Service Agent / Front Office Assistant
· Assist guests with all inquiries, both hotel and non-hotel related
· Attend shift briefings to ensure hotel activities and operational requirements are known
· Maintain good relationship with Airport Concierge, retailers and other service providers within the vicinity and ensure that information on their promotions are up to date
· Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events
· Maintain adequate supplies of forms and brochures, and ensure that they are presented in line with the hotel’s operating standards
Job Types: Full-time, Permanent
Pay: RM1,500.00 - RM1,800.00 per month
Benefits:
- Dental insurance
- Health insurance
- Meal provided
- Professional development
Schedule:
- Rotational shift
Expected Start Date: 02/01/2025