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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Helpdesk (Mandarin Speaker)

RM 3,500 - RM 3,800 / month
Checking job availability...
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Job Purpose

In this role, you will provide first line helpdesk support to and provide the first point of contact for a variety of facilities management requirements and administration. With strong administrative skills and customer focus, you will provide a friendly and proactive service to customers and conduct an efficient handling of incoming queries and provide users solution or advice.

The nature of this job will require you to respond to and resolve customer requests outside of normal working hours on a periodic basis. On a rotation basis, you will be assigned the Helpdesk mobile and a Responsibility Allowance to facilitate such works.

Job Responsibilities

  • Provide a friendly and professional point of contact for customers for any queries or concerns.
  • Handle incoming staff queries or requests via call, email, or internal chat space and manage outgoing calls as required.
  • Liaise with wider team members to ensure the best resolution, consistent with the contract.
  • Completing administration tasks that relate to the contact, including assigning contract colleagues and sub-contractors to service requirement tasks, payroll, general admin etc.
  • Liaise with relevant Contract staff in relation to all aspects of service desk requirements and that required information is returned in a timely manner. Respond to queries, amend data and re-issue tasks as required.
  • Work closely with Facilities Managers to develop and enhance the quality of service and reporting processes.
  • Carry out monitoring of CMMS data to ensure that Helpdesk work orders have been accurately created, assigned, prioritised, and categorised in line with contractual KPI's and SLA's
  • Update client’s internal communication platform by broadcasting general announcement as assigned by client and OCS’s safety announcements. Collate user feedback survey on timely basis for Facilities Manager’s analysis and reporting.

Job Type: Full-time

Pay: RM3,500.00 - RM3,800.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday

Work Location: In person

Expected Start Date: 01/27/2025

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