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Customer Service Associate| UpTo3K| Banking Industry | FreshGrads | Kuala Lumpur
RM 2,600 - RM 3,000 / Per Mon
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Salary: RM2600-RM3000
Working Days: 5 Days, 2 days off
Working Location: Kuala Lumpur
Job Duties:
- Customer Interaction: Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Issue Resolution: Address and resolve customer complaints by identifying problems and determining solutions.
- Product/Service Knowledge: Maintain a deep understanding of company products, services, and policies to provide accurate information.
- Order Processing: Assist customers with placing, tracking, and modifying orders.
Required Skills
1. Able to converse in English and bahasa
2. At least have 6 months to 1 year experience in customer Service experience.
3. SPM or diploma holder are welcome to apply.
3. Fresh graduates are welcome to apply
Benefits:
1. OT Payment
2. Free car parking
3. Medical claim
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,600.00 - RM3,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Fixed shift
- Monday to Friday
Supplemental Pay:
- Attendance bonus
Education:
- STM/STPM (Required)
Experience:
- Customer service: 2 years (Required)
Language:
- English (Required)
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