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Customer Service Associate| UpTo3K| Banking Industry | FreshGrads | Kuala Lumpur

  • Full Time, onsite
  • BRAINHUNTERS WORKFORCE SOLUTIONS SDN. BHD.
  • Kuala Lumpur, Malaysia
RM 2,600 - RM 3,000 / Per Mon

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Salary: RM2600-RM3000

Working Days: 5 Days, 2 days off

Working Location: Kuala Lumpur

Job Duties:

  • Customer Interaction: Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Issue Resolution: Address and resolve customer complaints by identifying problems and determining solutions.
  • Product/Service Knowledge: Maintain a deep understanding of company products, services, and policies to provide accurate information.
  • Order Processing: Assist customers with placing, tracking, and modifying orders.

Required Skills

1. Able to converse in English and bahasa

2. At least have 6 months to 1 year experience in customer Service experience.

3. SPM or diploma holder are welcome to apply.

3. Fresh graduates are welcome to apply

Benefits:

1. OT Payment

2. Free car parking

3. Medical claim

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,600.00 - RM3,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Schedule:

  • Fixed shift
  • Monday to Friday

Supplemental Pay:

  • Attendance bonus

Education:

  • STM/STPM (Required)

Experience:

  • Customer service: 2 years (Required)

Language:

  • English (Required)