Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service (Fresh Graduate)

RM 2,200 - RM 2,600 / month
Checking job availability...
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Office Location: Petaling Jaya

About us

  • We are professional and agile.
  • Our work environment includes:
  • Modern office setting
  • Food provided
  • Growth opportunities
  • Wellness programs
  • On-the-job training
  • Safe work environment
  • Flexible working hours
  • Casual work attire

Job Duties:

  • Customer Inquiries: Handle all types of inquiries related to tariffs, usage, account status, solutions (products and services), and more. You’ll be their go-to problem solver!
  • Account Management: Assist with reconnection requests, self-metering, and account updates to ensure smooth service delivery.
  • Customer Complaints: Tackle billing and metering issues, turning challenges into opportunities for service improvement.
  • Payments: Help customers with reposting and manual payment postings, ensuring accuracy and efficiency.
  • Advisory Services: Provide expert advice on energy efficiency, renewable energy options, and product usage, helping customers make the best choices.
  • Other Services: Manage auto-debit setups and assist with bill forecasting.
  • Enquiry & Complaint Monitoring: Track and process customer inquiries and complaints to ensure timely resolutions.
  • Disconnections & Reconnection Management: Handle disconnection and reconnection requests with professionalism and efficiency.
  • Smart Meter Installations: Coordinate inquiries and rescheduling for smart meter installations nationwide.
  • Crisis Management: Offer exceptional service during times when service-level agreements
  • (SLAs) are not met, going the extra mile to resolve issues quickly.

Job Type: Full-time

Pay: RM2,200.00 - RM2,600.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Day shift
  • Early shift

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Performance bonus

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)

Application Deadline: 01/23/2025
Expected Start Date: 01/23/2025

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