Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

CUSTOMER SERVICE REPRESENTATIVE (GEORGETOWN, PENANG)

RM 2,600 - RM 2,600 / month
Checking job availability...
Original
Simplified

Role : Customer Service Representative

Working Locations : Georgetown , Penang

Rotational Shifts : 7.00am -7.00pm ( Monday to Friday) | 7.00am - 5.00pm (Saturday, Sunday and PH)

Salary Package : RM 2200.00 - RM2400.00 + RM 200 (RNR)

Intake Date: 23rd January 2025

Scope of Work :

As a Customer Service Representative, you’ll be responsible for a variety of tasks, including:

  • Customer Inquiries: Handle all types of inquiries related to tariffs, usage, account status, solutions (products and services), and more. You’ll be their go-to problem solver.
  • Account Management: Assist with reconnection requests, self-metering, and account updates to ensure smooth service delivery.
  • Customer Complaints: Tackle billing and metering issues, turning challenges into opportunities for service improvement.
  • Payments: Help customers with reposting and manual payment postings, ensuring accuracy and efficiency.
  • Advisory Services: Provide expert advice on energy efficiency and product usage, helping customers make the best choices.
  • Other Services: Manage auto-debit setups and assist with bill forecasting.
  • Enquiry & Complaint Monitoring: Track and process customer inquiries and complaints to ensure timely resolutions.
  • Disconnections & Reconnection Management: Handle disconnection and reconnection requests with professionalism and efficiency.
  • Device Installations: Coordinate inquiries and rescheduling for device installations nationwide.
  • Crisis Management: Offer exceptional service during times when service-level agreements.

Job Type: Contract
Contract length: 12 months

Pay: Up to RM2,600.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Day shift
  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Performance bonus
Similar Jobs

1d ago

Test Technician
Venture Ges Manufacturing Services (M) Sdn Bhd
V
Senai, Malaysia

Full Time, onsite, onsite

RM 3,000 / Per Mon