Data Analyst

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you. The Strategy and Analytics team at Access is looking to hire a data analyst. This position will work closely with our clients and internal stakeholders, addressing their diverse data requirements spanning comprehensive reporting to ad hoc analyses. The role will use leading-edge tools (Snowflake, Hex, Looker) to analyse customer and transactional data to determine the impact of loyalty programs on customer behaviour About you: • 1-3 years of experience in analytics, with a primary focus on utilizing SQL and Python • Proven ability to translate complex data into clear narratives for non-technical stakeholders, aiding informed decision-making. • Restaurant or retail analytics experience • An interest in loyalty marketing and its effects on consumer behaviour • Experience with ML processes such as predictive modelling and clustering Day-to-day, you will: • Supporting clients and internal stakeholders by completion of ad hoc data pulls using SQL and Python • Building, maintaining and improving the performance of self-service dashboards and reporting tools • Creating actionable customer segments/clusters for reporting and targeting purposes • Analysing email campaign data to recommend/improve promotional opportunities • Presenting results to both internal and external customers Your skills and experiences might also include: Key performance indicators: • Ability to quickly translate vague and complex requirements into accurate and actionable insights • Deep knowledge of Access datasets • Willingness to always keep learning – equally comfortable asking for help as well as leading training for other team members • Expertise in wide array of tools within role, utilizing the most efficient technique for a given problem YWhat are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.