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Service Crew (IOI City Mall, Putrajaya)

RM 2,000 - RM 2,000 / month

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Job Description

Job Summary: - Operations

The Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.

Job Responsibilities: - Operations

· Welcome customer in a warm and friendly manner.

· To provide excellent customer satisfaction through exceeding expectations of guests.

· Upsell promotional items.

· To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).

· Perform day to day pre-opening and closing activities as per SOPs.

· Ensure that food hygiene and safety standards are maintained and comply.

· Work together with other team members to provide good quality service.

· Assist in dishwashing duties as and when required.

· Execute any other duties as assigned.

Skills:

· Excellent Customer Service

· Good command of spoken English

Education:

At least Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U

Experience:

· No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

· Pleasant, friendly, cheerful, and able to work under pressure and in a high-volume environment

This position is open to Malaysian citizen only.

Job Type: Full-time

Pay: RM2,000.00 per month

Benefits:

  • Meal provided

Schedule:

  • Afternoon shift
  • Early shift
  • Evening shift
  • Holidays
  • Rotational shift

Supplemental Pay:

  • Overtime pay