AREA NETWORK MANAGER-PRK REGION
RM 3,500 - RM 5,000 / Per Mon
Checking job availability...
Original
Simplified
Area Network Manager - Perak Region
Permanent
Perak
The role of Area Network Manager involves overseeing and managing operations within a specific geographic area or region. Area Managers play a crucial role in ensuring the efficient and effective delivery of parcels and packages, as well as maintaining high levels of customer satisfaction.
Requirements:-
- Coordinate and manage the day-to-day operations of the courier services drop point/ collection point/ outlet within the designated area. This includes supervising sorting, routing, and delivery processes to ensure timely and accurate delivery of packages.
- Recruit, train, and manage a team of drivers, couriers, and support staff. Provide leadership, guidance, and support to ensure a motivated and efficient workforce.
- Plan and optimize delivery routes to maximize efficiency and reduce delivery times. Improve route planning and make real-time adjustments as needed.
- Monitor and track key performance indicators (KPIs) such as on-time deliveries, delivery accuracy, customer satisfaction, and operational costs. Take corrective actions to address any performance issues.
- Maintain a high level of customer satisfaction by addressing customer inquiries, concerns, and complaints. Implement strategies to enhance the customer experience and maintain strong relationships.
- Ensure compliance with safety regulations and company policies. Supervise and coach all the staff on the code of conduct and all the rules & regulation set by the company e.g. arrangement for overnight parcel, fake POD (proof of delivery) and etc.
- Prepare regular reports on operational performance and other relevant data for senior management. Provide insights and recommendations for continuous improvement.
- Any ad-hoc task assigned by the management.
Job Requirements:
- A Diploma or Bachelor's degree in business, logistics, supply chain management, or a related field is often preferred. Relevant work experience may substitute for formal education.
- At least 1 year of experience in logistics, transportation, or a related industry. Previous managerial or supervisory experience is highly desirable.
- Strong leadership and team management skills to motivate and guide a diverse team of employees.
- Excellent communication and interpersonal skills to interact with internal teams, customers, and management.
- Effective time management skills to prioritize tasks and meet deadlines in a fast-paced environment.
Interested candidate please email your resume to [email protected]
We regret only shortlisted candidate will be notified.
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM5,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Ability to commute/relocate:
- Ipoh: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Regional Management: 1 year (Preferred)
Language:
- Bahasa Malayu (Preferred)
- English (Preferred)
- Mandarin (Preferred)
- Bahasa (Preferred)
Similar Jobs