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Jobs or company...

PENYELIA OPERASI

RM 2,500 - RM 3,000 / month
Checking job availability...
Original
Simplified

:

1) PENYELIA OPERASI

Job Description :

1. Pengurusan Perkhidmatan Pelanggan

  • Menyediakan perkhidmatan berkualiti tinggi kepada pelanggan.
  • Menyelesaikan aduan dan masalah pelanggan dengan cepat dan profesional.
  • Memberikan maklumat dan panduan berkaitan produk atau perkhidmatan syarikat.
  • Berkomunikasi baik dengan pelanggan untuk memastikan perkhidmatan lancar.

2. Penyelarasan dan Pemantauan Operasi

  • Memastikan kelancaran operasi perkhidmatan dalam organisasi.
  • Mengawasi dan menyelaras aktiviti pasukan servis atau teknikal berkaitan aircond.
  • Memastikan pematuhan kepada standard operasi dan polisi syarikat.
  • Memastikan pasukan memahami dan mematuhi piawaian syarikat..
  • Membangunkan kemahiran pasukan untuk meningkatkan mutu servis
  • Mengenal pasti masalah dan mencari penyelesaian bagi meningkatkan kualiti servis.

3. Penyediaan Laporan dan Dokumentasi

  • Menyediakan laporan berkaitan prestasi servis dan kepuasan pelanggan.
  • Menganalisis data pelanggan untuk meningkatkan mutu perkhidmatan.
  • Menyediakan cadangan penambahbaikan untuk meningkatkan kecekapan operasi.
  • Menyediakan laporan tuntutan kerja

Requirement :

  • Willing to learn and willing to travel / Re-allocate to another workplace
  • Diploma / SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
  • At least 3 Year(s) of working experience in the HVAC / Air conditioning system for this position
  • Required language(s): Bahasa Malaysia
  • Required Skill(s): mechanical, time management, trouble shooting, marketing, leadership, air-conditioning system
  • Willing to relocate at Skudai site

Benefits :

  • KWSP/SOCSO
  • Commission/Allowance
  • Overtime pay

Job Type: Full-time
Salary: RM2,500.00 - RM3,000.00 per month

Work Location : Skudai and other site if necessary

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

  • Cell phone reimbursement

Schedule:

  • Day shift

Supplemental Pay:

  • Commission pay
  • Overtime pay

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Aircond: 2 years (Required)
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