Customer Service Executive - Mandarin Speaker
RM 4,500 - RM 4,500 / month
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Basic Salary: RM3000 - RM3400 + Allowance (Depends on experience)
JOB REQUIREMENTS:
- Excellent communication and writing skills in English and Bahasa Malaysia.
- Able to communicate in Mandarin since it will be dealing with Mandarin Speaker.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem-solving skills and ability to perform under a high paced working environment.
- Age Group: 18-55 years old.
JOB DESCRIPTION:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to RM4,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Retention bonus
- Signing bonus
Work Location: In person
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