Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
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Customer Success Specialist

RM 2,800 - RM 3,500 / month
Checking job availability...
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Key Responsibilities:

  • Support customers to place online orders with the client
  • Provide timely support to customers through available communication channels (inbound phone calls and email)
  • Process payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times
  • Proactively support customers to mitigate the risk of damage to the client’s brand and customer loyalty
  • Identify and escalate priority issues through appropriate channels as and when necessary
  • Work harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience
  • Maintain and improves quality of service by sharing suggestions and recommendations
  • Keep job knowledge and skills up to date by attending training and continuously learning
  • Meet all key performance indicators set by the company and client
  • Adhere to the policies and procedures set by the company and client

Requirements/Qualification

  • Bachelor’s Degree or at least Diploma or equivalent in any discipline.
  • Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions
  • Minimum of 6 months work experience in customer support in any industry.
  • Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
  • Call centre experience is not a ‘must’ but would be a distinct advantage.
  • Minimum typing speed of 40wpm with a 90% accuracy score.
  • Computer literate and fully conversant in Microsoft Windows and Microsoft Office
  • Must be able to speak, read and write Mandarin language to support

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM2,800.00 - RM3,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • Are you willing to relocate to Penang?

Language:

  • Mandarin (Required)
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