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Executive Policy Services (Admin & Operation)-Fresh Grad

RM 3,000 - RM 3,000 / month

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Location: Kuala Lumpur (TRX area)- reachable by public transport

Job Summary

In this role, you will be working on the processing of Policy Service requests from customers on a day-to-day basis. You will report to a Team Lead within the Policy Services team and ensure requests received are processed accurately within the service level agreement

Day to day responsibilities:

1) Process customer requests under the policy valuation function for traditional life, ILP and Term policies in accordance to guidelines, service standards and quality

2) Ensure that escalation cases are flagged out and work with the team leader towards resolution within the service level agreement.

Requirements:
1. Fresh grad is encouraged to apply
2. At least diploma holder and above
3. Able to understand English, BM & Mandarin

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • What is your expected salary?

Education:

  • Diploma/Advanced Diploma (Preferred)

Language:

  • Mandarin (Required)
  • Bahasa (Required)
  • English (Required)