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Customer Service Executive BPO (SPM/Diploma)

RM 2,000 - RM 4,000 / month

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Responsibilities:

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company's products.
  • To exceed customers expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Benefits:

* 5 working days in a week, 9 hrs shift, 1 hr break

* Working with MNC company!

* EPF & SOCSO, Sick Leave, Annual Leave

* Quarterly staff recognition and appreciation

* Promotion

* Internal Job Program

* KPI Allowance and Shift Allowance

Job Type: Full-time

Pay: RM2,000.00 - RM4,000.00 per month

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Performance bonus
  • Yearly bonus