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Branch Manager - Travel Agency

RM 3,500 - RM 8,000 / month

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Responsibilities:

  • Oversee daily operations of the branch office
  • Manage and lead the branch staff, including hiring, training, and performance evaluations
  • Develop and implement strategies to increase branch profitability and meet performance goals
  • Maintain a high level of customer satisfaction and address customer concerns promptly
  • Ensure compliance with company policies, procedures, and regulations
  • Manage the branch budget and expenses
  • Analyze market trends and competition to identify growth opportunities
  • Build and maintain relationships with customers, vendors, and community partners
  • Represent the company and the branch in external meetings and events

Job Type: Full-time

Pay: RM3,500.00 - RM8,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Free parking
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Attendance bonus
  • Yearly bonus

Experience:

  • managerial role, preferably in the travel industry: 3 years (Required)

Expected Start Date: 02/15/2025