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(Camera Industry) Mandarin Customer Success Executive

RM 3,000 - RM 3,200 / Per Mon

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  • Customer Queries: Respond to inquiries via phone, email, or chat, maintaining a friendly and professional demeanor.
  • Product Information: Provide detailed explanations of Canon products, including cameras, printers, and other imaging devices, focusing on features, specifications, and benefits.
  • Complaints Resolution: Address and resolve customer complaints efficiently, delivering solutions that result in customer satisfaction.
  • Fresh Graduates: Open to those with a minimum diploma/degree.
  • Language Skills: Must be fluent in English, with excellent verbal and written communication abilities.
  • Customer Focus: Customer service-oriented, with strong listening skills.
  • Shift Flexibility: Must be willing to work in rotational shifts; Mon-Fri (7.30am-6.00pm), Sat (8.30am-2.30pm).
  • Working Hours: 9-hour shifts daily.
  • Location: Conveniently located near LRT Ara Damansara.
  • Training: Comprehensive training provided.
  • Commission: Commission allowance offered.
  • Benefits: Includes EPF & SOCSO.
  • Working Hours: No night shift required.