(Hotel Booking) Customer Success Specialist Fresh Graduates Are Welcome!
RM 3,500 - RM 4,000 / Per Mon
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- Customer Inquiries: Respond to customer queries via phone, chat, and/or email.
- Documentation: Log customer interactions in the system for accurate record-keeping.
- Follow-up: Ensure timely follow-up with customers as necessary.
- Sales: Review customer accounts to identify and offer beneficial products (Sales Representative).
- Team Collaboration: Participate in team meetings to discuss performance strategies and improvements.
- Individual Development: Engage in one-on-one coaching sessions with the manager to enhance individual performance.
- Documentation: Log customer interactions in the system for accurate record-keeping.
- Fresh Graduates: Encouraged to apply.
- Education: SPM or Diploma in any discipline.
- Language Proficiency: Fluency in written and spoken Mandarin required.
- Experience: Experience or interest in Customer Service and/or Sales.
- Location: Willing to relocate to Penang Island.
- Shift Work: Must be willing to work rotational shifts.
- Education: SPM or Diploma in any discipline.
- Language Allowance: RM300
- Training: Training provided
- Benefits: Medical and Insurance Coverage
- Contributions: EPF, Socso, EIS, etc.
- Leave: Annual Leave and Medical Leave
- Career Development: Career Progression opportunities
- Training: Training provided
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