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(Hotel Booking) Customer Success Specialist Fresh Graduates Are Welcome!

RM 3,500 - RM 4,000 / Per Mon

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  • Customer Inquiries: Respond to customer queries via phone, chat, and/or email.
  • Documentation: Log customer interactions in the system for accurate record-keeping.
  • Follow-up: Ensure timely follow-up with customers as necessary.
  • Sales: Review customer accounts to identify and offer beneficial products (Sales Representative).
  • Team Collaboration: Participate in team meetings to discuss performance strategies and improvements.
  • Individual Development: Engage in one-on-one coaching sessions with the manager to enhance individual performance.
  • Fresh Graduates: Encouraged to apply.
  • Education: SPM or Diploma in any discipline.
  • Language Proficiency: Fluency in written and spoken Mandarin required.
  • Experience: Experience or interest in Customer Service and/or Sales.
  • Location: Willing to relocate to Penang Island.
  • Shift Work: Must be willing to work rotational shifts.
  • Language Allowance: RM300
  • Training: Training provided
  • Benefits: Medical and Insurance Coverage
  • Contributions: EPF, Socso, EIS, etc.
  • Leave: Annual Leave and Medical Leave
  • Career Development: Career Progression opportunities