Customer Success Specialist (Mobile Industry)
RM 2,000 - RM 2,900 / Per Mon
Checking job availability...
Original
Simplified
- Customer Assistance: Deliver an excellent customer service experience by addressing inquiries effectively.
- Problem-Solving: Offer immediate solutions and redirect issues to appropriate platforms when necessary.
- Escalation: Handle customer complaints and compliments promptly and escalate when required.
- Communication Channels: Respond to inbound calls, emails, and live chats efficiently.
- Problem-Solving: Offer immediate solutions and redirect issues to appropriate platforms when necessary.
- Education: Minimum SPM and above
- Fresh Graduates: Encouraged to apply with Full Training Provided
- Shift Requirement: Must be willing to work on 24/7 rotational shifts
- Location: Must be willing to work in Ara Damansara
- Fresh Graduates: Encouraged to apply with Full Training Provided
- Training Provided: Comprehensive training to equip employees with necessary skills.
- EPF & SOCSO: Inclusive of statutory contributions for employees' security.
- Leave Benefits: Sick leave and annual leave entitlement.
- Recognition: Quarterly staff appreciation and recognition programs.
- Workplace: A nice working environment to foster productivity and satisfaction.
- EPF & SOCSO: Inclusive of statutory contributions for employees' security.
Similar Jobs